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Last updated: 27 June 2025

1. Introduction

Garden Care Dublin is committed to protecting your privacy and handling your personal data in a transparent and responsible way. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.

This policy applies to all personal data collected through our website at gardencaredublin.ie.

2. Who We Are

Garden Care Dublin is the data controller responsible for your personal data.

Business name: Garden Care Dublin Address: 5 Griffin Court, Griffin Point, Dublin 13, D13 YN8W Email: info@gardencaredublin.ie Phone: 083 205 3732

If you have any questions about this policy or how we handle your data, please contact us using the details above.

3. What Personal Data We Collect

We collect personal data only when you voluntarily submit it to us through the contact form on our website. The information we collect includes:

  • Your full name
  • Your phone number
  • Your email address
  • The service you are enquiring about
  • Any additional details you provide in your message

We do not collect any sensitive personal data and we do not use any tracking technologies, analytics tools, or advertising cookies on this website.

4. How We Use Your Personal Data

We use the personal data you provide solely for the purpose of responding to your enquiry and providing you with a quote for our garden care services. Specifically, we use your data to:

  • Respond to your enquiry by phone or email
  • Provide you with a quote for the services you have requested
  • Follow up on your enquiry where necessary

We do not use your personal data for marketing purposes and we will not add you to any mailing list without your explicit consent.

5. Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries submitted through our contact form and to provide you with the information you have requested. Where relevant, we may also rely on the performance of a contract as a legal basis where you have agreed to proceed with our services.

6. How Long We Keep Your Data

We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected. In practice, this means:

  • Enquiry data is retained for up to 12 months from the date of your initial contact
  • If you become a customer, we may retain relevant details for up to 6 years in line with Irish tax and accounting requirements
  • Data that is no longer needed is securely deleted

7. Who We Share Your Data With

We do not sell, rent, or share your personal data with any third parties for marketing or commercial purposes.

Your data may be shared with third parties only in the following limited circumstances:

  • Where we are legally required to do so by a court order or regulatory authority
  • Where it is necessary to protect the rights, property, or safety of Garden Care Dublin, our customers, or others

8. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our contact form data is transmitted securely and stored safely.

9. Your Rights

Under the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 to 2018, you have the following rights in relation to your personal data:

  • The right to access — you can request a copy of the personal data we hold about you
  • The right to rectification — you can ask us to correct any inaccurate or incomplete data
  • The right to erasure — you can ask us to delete your personal data where there is no legitimate reason for us to continue holding it
  • The right to restrict processing — you can ask us to limit how we use your data in certain circumstances
  • The right to object — you can object to our processing of your personal data where we rely on legitimate interests as our legal basis
  • The right to data portability — you can request that we provide your data in a structured, commonly used format

To exercise any of these rights, please contact us at info@gardencaredublin.ie or by post to the address above. We will respond to your request within one month.

10. The Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), which is the supervisory authority for data protection in Ireland.

Data Protection Commission Website: www.dataprotection.ie Phone: 01 765 0100 Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised date at the top. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch.

Garden Care Dublin 5 Griffin Court, Griffin Point, Dublin 13, D13 YN8W 📞 083 205 3732 ✉️ info@gardencaredublin.ie